We're pleased to announce several exciting new changes to the PeopleGoal platform. This is the first major update since the release of PeopleGoal 2.0 and takes into account the valuable feedback we've heard from you over the last few months.

## User Interface & User experience

We've made numerous updates to the User Interface. The most prominent changes include the following items: 

- **Search**: The Search functionality on the old dashboard was powerful, but overlooked. We've moved the Search bar to a global position on a new main Navigation bar. This makes Search available throughout the application.
- **Main Navigation**: We've moved the Notifications, Product News, and User menu from the bottom left of the UI to the top right. This is more consistent with other web applications and provides more visibility of notifications.
- **Sidebar**: We've expanded the Sidebar menu items to include names as well as icons. The previous layout caused confusion where users could not remember their Workspace/App Icon representation.
- **Dashboard**: We've simplified the dashboard. The new layout contains a tab system for key areas: Action List (previously Inbox), You, Your Colleagues (more on this below), Company News, Timeline and Activity.
- **Mass-select in item view:** We've added the ability to mass-select items and perform actions upon them: Move the state, change the status, Delete (delete all) and even Archive items.
- **New theme**: We've removed the dark theme of the sidebar to lighten the look and feel of the application.
- **Help**: Throughout the application we've added built-in 'How does this work?' buttons that provide an initial explanation for that area's functionality. Further links are provided to our Support Center.

![july 1](//images.contentful.com/6g4s9n00xmsl/56YWBa3So76aDgPxmhWwLY/9f3412fe2191dbb25e775920ee77922e/july_1.png)

There are also a number of smaller changes such as scrolling overflow fix on new item dialogs, an items tab on user profiles, performance improvements and other visual tweaks.

## You, Your Colleagues, All Items

Each App on PeopleGoal can now have one 'participant' as an 'item owner'. This allows us to give a simple representation to users: You (the items you own), Your Colleagues (the items your colleagues / direct reports own) and All Items (all items that you have permission to view). This concept is now present in all apps within the account, as well as on the Dashboard. For users and managers this should give a far clearer picture of what you own vs. what your colleagues own. 

![july 2](//images.contentful.com/6g4s9n00xmsl/MwVZMCySkAtcLAzHYYnaI/c64549acd95d16e723e1aea247b291ed/july_2.png)

This update relates to the single biggest piece of feedback we've had since the launch of PeopleGoal 2.0: the view of your items was confusing, as it showed all the items you're **involved** with, rather than the items that you own. There were technical reasons behind the original logic, but we agree it was confusing to the user.

## Organization View

Previously the view called 'Relationships' was available for Account Owners only in the Account Settings menu. We received a great deal of feedback around this being useful for employees too. We've taken the opportunity to rename this view 'Organization' as it better represents lines of reporting in your organization. In addition, we've moved this view into the main sidebar and made it accessible to all users.

![july 3](//images.contentful.com/6g4s9n00xmsl/6w7bWftkqDhfUWX8aUJlqj/a2d0e50b353d7918bdbe41590cd1d9e0/july_3.png)

Non-account owners now have a view-only picture of their reporting lines. Users can display and expand their reporting lines to build a full picture of the organization. Account owners can use the same interface to add new relationships, edit existing relationships and build new user relationships to reflect the organizational structure.

## What action do I need to take?

For Account Owners there's lots of new functionality to explore but no immediate action or changes you need to make. The structure of your apps, workspaces, posts and schedules remains the same, only now it's easier to navigate. For all users, the changes are live so just sign in to your account to check out these improvements.

### Resources:

We have a quickstart guide for all users to help navigate the platform. This guide reflects the changes and updates we've made, so even if you've used it before it's useful to take another look - you may find helpful tips you didn't know about:

- [https://www.peoplegoal.com/support/article/quick-start-guide-for-employees](https://www.peoplegoal.com/support/article/quick-start-guide-for-employees)

And for Account Owners our Support Center has comprehensive documentation for every area of your PeopleGoal account:

- [https://www.peoplegoal.com/support](https://www.peoplegoal.com/support)

Thank you for your continued support and extremely valuable feedback. You're helping to shape the product as we continue along this journey to providing HR, Your Way.

We're pleased announce several exciting new changes to the PeopleGoal platform. This is the first major update since the release of PeopleGoal 2.0.

July Product Updates

How HR Supports First Time Managers

We're pleased announce several exciting new changes to the PeopleGoal platform. This is the first major update since the release of PeopleGoal 2.0 and takes into account the valuable feedback we've heard from you over the last few months.

## Introducing PeopleHeRoes by PeopleGoal

At [PeopleGoal](https://www.peoplegoal.com/) we talk to HR professionals every day and discuss their unique experiences and challenges that make them __“PeopleHeRoes”__ in our eyes. However, our conversations happen behind closed doors and we thought it would be a great idea to bring all the fascinating experiences and knowledge-sharing to one of you have in one place.

The PeopleHeRoes community was built to help HR and People Professionals across the world who deal with known and unknown grounds to share their experiences, practices and tactics around key HR topics and help each other adapt better to the new world of work that is fuelled by myriad challenges. Especially since the shift to [remote working](https://www.peoplegoal.com/guides/remote-work), People teams need to come together to help and support each other to create the most productive environments for their newly dispersed teams. We highly encourage creativity, participation and involvement that drives HR evolvement for all of our members!

👉 ___[Click here to join!](https://www.peoplegoal-v2.com/wf/yhXY4r/585f055d-1d8d-4fcf-a980-107e83b708ea)___ 👈

---

## What you’ll find in PeopleHeRoes

- __Like-minded professionals__: a carefully curated community of HR and People Ops professionals
- __Resources__: all the information you need to support your teams
- __Best practices & tactics__: learn from your peers' experiences

![peopleheroes HR slack community what you find here](//images.ctfassets.net/6g4s9n00xmsl/7p1G8K1Fx7FdmDtgmguuW6/a4c3f331e12d81bcbf89d7d6dd3bd4bb/peopleheroes_HR_slack_community_what_you_find_here.png)

---

## Our Community Channels

We have a range of channels that you can join. You will be added into some automatically when you first join. If you have an idea for a new channel, reach out to one of the account admins.

![Peopleheroes HR slack community channels ](//images.ctfassets.net/6g4s9n00xmsl/3yJPB8KseR1MKNcnrZv4Mj/c7211f3bce447806fd13fcd3ebb1d206/peopleheroes_HR_slack_community_channels_3.png)

- __HR-watercooler__: A channel for introductions and everyday PeopleHeRoes' experiences
- __Deepdives__: A weekly deep dive on a specific HR topic
- __Development__: A channel for sharing how your organization promotes continuous learning and career growth
- __Engagement__: What triggers employee engagement? Share your experiences and best tactics
- __Help__: PeopleHeRoes' 911 line here! Ask for help around various HR topics and get ahead of any issues
- __HR-tech__: Discuss how HR technology drives success in your company
- __Onboarding__: Share your onboarding tactics and challenges for virtual and in office employees
- __Performance__: Discussion of latest trends, best practices and challenges in performance management
- __Talent-acquisition__: Attracting top talent is a tough job - your invaluable practices belong here

---

## Before you start...

__1. Fill out your Slack profile__: include where you work and what you do

__2. Add a profile picture__: we are building a real community, a picture is a must

__3. Introduce yourself on HR-watercooler__: so we can say hello

__4. Set up your Slack notifications__: so you never miss a conversation

---

## FAQs

### What is PeopleHeRoes?

PeopleHeRoes is a private [Slack](https://www.peoplegoal.com/blog/slack-for-team-communication-and-collaboration) community for People Ops professionals powered by the team at PeopleGoal. It is a safe space where HR professionals can discuss HR challenges, ask questions, share ideas and best practices with others. The aim is to build a lively community of like-minded professionals who are willing to share their People strategy experience, knowledge and tactics with others. All members of the PeopleHeRoes community are expected to adhere to the [Community Guidelines](https://docs.google.com/document/d/1RsOqYzAotT-wBBRPW4012eDvqTwnb26PSSRCakDzkm8/view).

### Why is it called PeopleHeRoes?

People teams have an enormous responsibility when it comes to building, aligning, and enabling high-performing teams. This makes them HR Heroes in our eyes! This idea led to the creation of PeopleHeRoes, a community of HR professionals who can support each other to share their knowledge and experience to help build stronger teams.

### How do I join PeopleHeRoes?

We would love to have you join our community! Simply fill in [this short form](https://www.peoplegoal-v2.com/wf/yhXY4r), and leave your name & email. Your application will be reviewed by one of our admins and you will receive an invitation via email. 

### How long will it take for my request to get approved?

The community admins will review new joiner requests once per week.

### How to add PeopleHeRoes to your Slack Workspace?

Click on the “**+**” button in the left hand side of your Slack desktop workspace. Then, enter "peopleheroes" as the workspace name. Enter the email address you used when you submitted your PeopleHeRoes application and your password. PeopleHeRoes will now be added to your Slack workspace!

### Who moderates the group?

The PeopleHeRoes community is currently moderated by the PeopleGoal team, however please contact us if you would like to be a moderator. This community is not for technical support requests relating to the PeopleGoal platform. Please contact support@peoplegoal.com if you are a PeopleGoal customer looking for help.

---

## Community Guidelines

- __Respect Others__: Always be kind, supportive and helpful to your fellow community members. Treat others with respect, and help keep the community as accessible and inclusive as possible.

- __No Sales Outreach__: PeopleHeRoes is a space where like minded professionals can share their experience and advice. Do not contact community members to advertise a product without their express permission. Do not pitch your product on the shared channels.

- __Participate__: You get out what you put in. Be sure to ask and respond to questions from your fellow community members, engage in discussion and keep conversations in the right channel.

- __Community First__: What happens in the community stays in the community - it is a safe space. Don't post community discussions to the outside world.

👉 ___[Read the full community guidelines](https://docs.google.com/document/d/1RsOqYzAotT-wBBRPW4012eDvqTwnb26PSSRCakDzkm8/view)___ 👈

[![peopleheroes HR slack community guidelines](//images.ctfassets.net/6g4s9n00xmsl/4gVW0rZMOOQL5ZnuPhDvjG/322eadb353d1aae69c003a4e4428f9e2/peopleheroes_HR_slack_community_guidelines.png)](https://docs.google.com/document/d/1RsOqYzAotT-wBBRPW4012eDvqTwnb26PSSRCakDzkm8/view)

---

✏️ Join the PeopleHeRoes community by filling in this [short form](https://www.peoplegoal-v2.com/wf/yhXY4r). 


PeopleHeRoes is PeopleGoal's new Slack community for HR and People Ops professionals. Connect with like-minded professionals, share advice and resources.

Join PeopleHeRoes, PeopleGoal's private Slack community for HR & People Operations professionals to share knowledge, experience, tactics and best practices.

PeopleHeRoes - HR Slack Community by PeopleGoal

PeopleHeRoes Slack Community for HR Professionals

Join PeopleHeRoes, our new Slack community for HR and People Ops professionals!

## PeopleHeRoes: Join Our Slack Community!

We're excited to announce our new Slack Community for HR and People Operations professionals: __PeopleHeRoes__. It is a safe space where you can connect with other HR and People Ops experts, discuss challenges & best practices, ask questions and join relevant conversations that will help advance your business and career. In this article, we explain the initiative's core philosophy, explore some of the Slack channels and tell you how to [join our community](https://www.peoplegoal-v2.com/wf/yhXY4r/585f055d-1d8d-4fcf-a980-107e83b708ea). We also answer some frequently asked questions and explain our community guidelines.


PeopleHeRoes: New Slack Community for HR Professionals


When working in any team, __the maintenance of a positive work environment is the key to success__. There are a variety of ways that one might set out to reinforce good relations between team members. A stand-out example, that we will be discussing in this post, is the use of [employee recognition](https://www.peoplegoal.com/blog/employee-recognition-examples-from-peoplegoal).

The power of employee recognition programs is seen in their capacity to __bring colleagues closer and establish a collective understanding__ of what defines a top performance. With a designated space or tool to share such recognition, amongst other benefits, [the productivity of employees has been seen to significantly improve](https://www.business2community.com/human-resources/how-employee-recognition-systems-improve-productivity-02304926).

Oftentimes, it is simply through these small signs of [appreciation](https://www.peoplegoal.com/blog/how-to-create-employee-appreciation-culture-in-your-organization) that employees develop a stronger commitment and positive response to their work. Given that the act of recognition can be so effective, [PeopleGoal has created a process](https://www.peoplegoal.com/blog/how-hr-software-creates-positive-employee-experience) that simplifies and streamlines the process of giving recognition.

## Why Recognition is Important

Imagine a world without recognition. Any effort that you ever put into something was simply a means to an end. No one would show appreciation for grand gestures, nor small. [The human bonding experience](https://www.peoplegoal.com/blog/positive-psychology-for-coaching) of achieving something together would be an empty accomplishment. Nothing would mean anything and we would live in an emotionless void. Without recognition, there is a significant [lack of motivation](https://www.peoplegoal.com/blog/how-to-spot-a-lack-of-motivation-in-the-workplace).

Now snap back into reality and consider [how a company rewards its employees for their efforts](https://www.peoplegoal.com/blog/work-ethic-definition). Salaries are earned, bonuses are rewarded but amongst all of it, there is the emotional communication of a job well done. For any team to function well, there must be __a strong current of recognition and appreciation__ for any actions. Even simply a nod of approval will encourage an individual to continue doing good work. [Recognition provides guidance](https://www.peoplegoal.com/blog/examples-of-informal-communications), it will show employees how and why top performers are so regularly celebrated and it demonstrates to them how they can fulfill expectations. Recognized employees will best understand their responsibilities and how to achieve them.

## Giving Recognition with PeopleGoal

In tandem with our latest development to make the [new item creation and submission flow more accessible](https://www.peoplegoal.com/blog/feature-release-new-item-creation-flow), PeopleGoal has been able to create a new recognition app that is easy to use, whilst also facilitating powerful results.

The update to the item creation function essentially enables any employee to preview the item or form prior to creating it. This is significant for recognition as it will allow an employee to look through the type of response or recognition they would like to give before the recipient is notified of their inclusion within the item. On top of this, having the option to preview an item will also encourage the user to more regularly explore the [types of recognition that they can give](https://www.peoplegoal.com/blog/driving-employee-engagement-using-recognition-badges).

![Recognition](//images.contentful.com/6g4s9n00xmsl/1l065zwYeLcLo8Bajm0bR0/ee0733d766f894f0d87285e281065eed/Recognition.png)

## Recognition in the Workplace

The image above provides a representation of how the preview function works. When an employee creates a new item to give their recognition, they are able to select the recipient as well as [the message they would like to share with them](https://www.peoplegoal.com/blog/positive-feedback-for-colleagues-examples-and-tips). Through using this new function, __an employee can give recognition in a matter of minutes__.

With such an accessible system for giving recognition, this process will promote much stronger feelings of sentiment among team members. [Collaboration](https://www.peoplegoal.com/blog/remote-employee-onboarding-tips) on tasks or great displays of teamwork can be recorded and celebrated through this tool for recognition. On a company-wide scale, the distribution of recognition will bring a positive working environment that will also facilitate a considerably more productive workforce. Praise for doing good work encourages more of the same.

As we see in this next image - the employee who has received recognition or praise will then be able to see who sent the recognition and some details as to why they sent it. Peer to peer recognition is a healthy and positive way to [promote a supportive company culture](https://www.peoplegoal.com/blog/employee-engagement-company-values). There is even a competitive advantage for companies that adopt this approach to employee recognition as it generates an internal source of inspiration to better perform.

In a team where employees work for each other, there will be [better teamwork](https://www.peoplegoal.com/blog/10-ways-to-create-a-culture-of-teamwork-while-working-remotely). Top performers will be highlighted and can in fact be useful for demonstrating to other employees how to get things done. Employee engagement will increase and a persistent channel of recognition will reinforce company culture.

![Recognition app full view](//images.contentful.com/6g4s9n00xmsl/3uO6NvBrjTctr5OPQZNJXb/bf30c7ad1fba8420c7be31c9f90e0f21/Recognition_app_full_view.png)

## The Benefits of Recognition for Remote Work

In any team, sharing recognition or praise for an individuals efforts are great for building team morale and employee engagement. Of course, when working from a [remote setting](https://www.peoplegoal.com/guides/remote-work) - these opportunities for recognizing employees become harder to come by. Without the frequent informal social interactions that are exhibited in the office, there are significantly fewer opportunities to share compliments.

For this reason, a recognition tool can be an extremely effective way to [encourage a positive work environment](https://www.peoplegoal.com/blog/ideas-for-employee-recognition). Team members may not see each other face-to-face regularly and yet they will still be able to demonstrate their appreciation through such recognition tools. There numerous benefits to adopting a culture of giving recognition, below we have compiled a list of just some of these benefits:

- More Productive Workforce
- Better Employee Motivation
- Higher Profitability
- Establish a Positive Work Environment
- Stronger Talent Retention
- Better Employee Collaboration

Recognition is just one part of [positive feedback](https://www.peoplegoal.com/guides/360-feedback-the-essential-guide), and should be part of a larger, structural initiative to positively encourage employees. The importance of praising handwork and success of our team members will generate an environment where everyone wants to and can be their best selves.

The power of employee recognition programs is seen in a capacity to bring colleagues closer & establish a collective understanding in defining top performance.

The power of employee recognition is seen in its capacity to bring colleagues closer and establish a collective understanding of what defines a top performance.

Show your employee appreciation through employee recognition

pg business 66

## The Benefits of Recognition for Remote Work

- More Productive Workforce
- Better Employee Motivation
- Higher Profitability
- Establish a Positive Work Environment
- Stronger Talent Retention
- Better Employee Collaboration

Show your Employee Appreciation through Employee Recognition

![item creation 16-9](//images.ctfassets.net/6g4s9n00xmsl/1Mv4cevQiL6brUuhQGQ04Y/6dc7165b50341142e253b16bbc8ae8ad/item_creation_16-9.png)

Secondly, we've made a small change to how items are handled upon submission. Previously, users were taken back to the app home screen after item submission. For apps with multiple states and the same participant, this was confusing as the user would have to re-open the item to continue working on it in the next state. This is now improved with the item submission redirecting users to the same item in the new state immediately after submission.

This month we've updated how new items and created and submitted. These changes should improve the user experience when handling items.

New item creation & submission flow

Employee Development Create development opportunities that Work

Improvements to the way items are created and handled

When done __correctly__ the [performance appraisal](https://www.peoplegoal.com/glossary/performance-appraisal) is an __amazing tool__ for employees and managers __to reflect on goal outcomes, track professional development__, __measure job performance__ and __get down to planning__ for the next performance cycle. Reviews have come a long way over the years, and you can learn more about their history and how today's leading companies approach the appraisal in our [Essential Guide to Performance Reviews](https://www.peoplegoal.com/guides/performance-reviews). There are __many types__ of reviews to suit every stage of your performance management process, but every review needs to have one thing in common: __an open and honest discussion between an employee and their reviewer__. Here are five templates for [performance reviews](https://www.peoplegoal.com/glossary/performance-review) covering different areas of assessment.

![5 templates for performance reviews](//images.ctfassets.net/6g4s9n00xmsl/4Gg3jT4kYPM9T24e6L38Rc/18c04a8b7e587b7da12335c9aba42567/5_templates_for_performance_reviews.png)

## Objectives & Outcomes Template for Performance Review

This performance review form includes __an employee self-assessment__ and __a reviewer's assessment side by side__. The annual review template focuses on the achievement of goals and objectives over the last year, as well as an employee's demonstration of your company values. While most of the questions need a written response, an overall performance rating gives an indication of the employee's performance as a whole.

<a href='https://docs.google.com/spreadsheets/d/1RZ_j3MCR9hjVhlW51DGTnM62j_obsvopZb3J4pJnjNc/edit?usp=sharing'>Download the Objectives & Outcomes template for performance reviews in Google Sheets and Excel here.</a>

![peoplegoal objectives outcomes performance review template](//images.ctfassets.net/6g4s9n00xmsl/3LG1pNmMOM9uNhAeW6ZlaH/c34189fc46c1123299b62e715bfdaa3e/peoplegoal_objectives_outcomes_performance_review_template.png)

---

> Looking for inspiration on what goals will be important in the next year? [Check out our research on the top 10 employee goal examples for 2020](https://www.peoplegoal.com/blog/top-10-employee-performance-goal-examples-for-2020).

---

## Competency Template for Performance Review

This one-way __employee evaluation__ form assesses employees on their __demonstration of core competencies__ according to their seniority in the organization. This is a great annual performance review template for hierarchical organizations (like consulting firms) where the job roles and criteria for advancement are very clearly defined. You can customize the weightings per competency to adjust for what really matters in each area, for every job role.

<a href='https://docs.google.com/spreadsheets/d/1MqZC1kzua1j7BNdXnLGQQhuuLDAm12aB2-sqnraI9co/edit?usp=sharing' target='blank'> Download the Competency template for performance reviews in Google Sheets and Excel here.</a>

![peoplegoal competency performance review template](//images.ctfassets.net/6g4s9n00xmsl/3ixCub92rRDH36J62Rb5gf/3c3f34509d6012d454ac4a753c21e17e/peoplegoal_competency_performance_review_template.png)

## Professional Development Template for Performance Review

A great employee performance review hones in on an employee's professional development within your organization. Encouraging employees to be __autonomous__ and to practice __self development__ is a huge factor in __boosting employee engagement__ and ensuring __long-term retention__. This appraisal template evaluates the core skills that are needed at your organization, and identifies the training and support needed to help employees develop in these key areas.

<a href='https://docs.google.com/spreadsheets/d/19v00Qvs51hNeJDqAAD287k84mksrIZVQrqvU4lNLTSI/edit?usp=sharing' target='blank'> Download the Professional Development template for performance reviews in Google Sheets and Excel here. </a>

![peoplegoal professional development performance review template](//images.ctfassets.net/6g4s9n00xmsl/oaN85NPjKsbqpUYkL40mR/eb07f5af45081086f578ca587336ae23/peoplegoal_professional_development_performance_review_template.png)

---

> When completing your performance review it helps to have the right vocabulary to properly assess your progress. We've got [70 performance review phrases for you to copy and customize for every function](https://www.peoplegoal.com/blog/70-useful-performance-review-phrases-for-every-function).

---

## Mid-Year Template for Performance Review

Reviews __shouldn't__ just be a __once a year process__! In addition to [regular 1-1 meetings and check-ins](https://www.peoplegoal.com/blog/manager-one-on-one-meeting), __a mid-year review__ is a chance to reflect on progress and course correct on any objectives heading off track. A really quick and easy section called Start, Stop, Continue asks employees and managers to list what the employee should start doing, stop doing and continue doing. You can easily tie this to your 360-degree feedback process to gather input from colleagues and clients and get a holistic view of an employee's ongoing performance.

[Download the Mid-Year template for performance reviews in Google Sheets and Excel here](https://docs.google.com/spreadsheets/d/1w1i1axJvVxytVszhLglamjF6-l_SCeR6VGsDEwdYOFU/edit?usp=sharing)

![peoplegoal midyear performance review template](//images.ctfassets.net/6g4s9n00xmsl/4ahye8MU6Vv9gCE71gEuDU/005baf958fd5db45b34676a6d30ca6d4/peoplegoal_midyear_performance_review_template.png)

---

## End of Probation Template for Performance Review

One important time to have a review is often missed off when planning the performance cycle - __an end of probation appraisal__. It's a core __part of the onboarding cycle__ and a chance for a new employee (generally those who joined you around three months ago) to document their time spent settling in and plan for their next phase as a permanent team member. It'll also provide you in HR with some valuable feedback on the gaps in your onboarding process and where you can make this clearer for new starters in future.

<a href='https://docs.google.com/spreadsheets/d/1wHkVvnvhcx0vJW7f4TiJQwFBBllWdmzyt8Bc5-9CgI4/edit?usp=sharing' target='blank'>Download the End of Probation template for performance reviews in Google Sheets and Excel here</a>.

![peoplegoal probation performance review template](//images.ctfassets.net/6g4s9n00xmsl/3oKcxEn7kuZMyudoXcsujL/5d5d5bc408ad00e009a705c80035a133/peoplegoal_probation_performance_review_template.png)

---

Of course, a great template is __only effective__ if you've spent time [setting up an outstanding performance appraisal process](https://www.peoplegoal.com/blog/how-to-set-up-an-outstanding-performance-appraisal-process). Once your reviews are underway, we've got helpful [tried and tested tips for leaders and managers to get the most out of your performance reviews](https://www.peoplegoal.com/blog/tips-for-effective-performance-reviews), however often they're taking place.

Want to use these templates and more in your own PeopleGoal account? [Check out our App store!](https://www.peoplegoal.com/app-store/category/performance-management)

Make your next performance review stress-free! We've got 5 templates for performance reviews at every stage of your performance cycle.

5 Amazing Templates for Every Performance Review

template for performance review meeting

Employee relations are the [relationship](https://www.peoplegoal.com/support/article/relationships) between an employer and an employee. By improving these relations you will gain a better understanding of how to create and maintain [positive](https://www.peoplegoal.com/blog/positive-psychology-for-coaching) employee relations in your workplace. Which is key to having a more [engaged](https://www.peoplegoal.com/app-store/template/engagement-686c325f-8bd3-41e0-90c0-dc4aec8cba8e), and better-[performing workforce.](https://www.peoplegoal.com/app-store/template/performance)

**[Employee relations has grown out of the field of industrial relations](https://www.cipd.co.uk/knowledge/fundamentals/relations/employees/factsheet)** which as a whole focused on the collective relationship between employees and their shared employer. Although there is some overlap and unions continue to be an important means of interaction for some employers. Employee relations are more focused on the individual connection between one employee and their employer. 

More specifically, when we speak of employer relations we’re really referring to is the effort and actions an employer takes to develop and maintain positive relationships with their employees.

## **The Base of Employee Relations**

Employees agree to work for a given salary and/or benefits, so also have contractual relationships with their employer. The employer agrees to furnish these benefits as well other protections as prescribed by local law. This is however the bare minimum of a relationship and with increased competition for high-quality talent and [higher expectations](https://www.peoplegoal.com/blog/employee-turnover-how-to-calculate-it-and-retain-great-staff) from potential employees, **it’s more important than ever to focus on employee relations**.

![employee relations 1](//images.ctfassets.net/6g4s9n00xmsl/4Ga8jqqqQLmuG6QuS6pCcs/c63919b3f0844de79fc3c9745e25a0d1/employee_relations_1.png)

## **The Key to Effective Employee Relations Program**

It’s often the case that much of the responsibility to create positive relations falls upon the line manager or the Human Resources Department. While it’s true that managers are in many cases the face of an organization and the most important factor that influencing how employees feel about the company, sending managers in solo is not a [sustainable](https://www.peoplegoal.com/blog/sustainability-in-the-workplace) solution. 

An effective employee relations program is dependent on both awareness and support from top leadership to empower managers as well. To that end, here are 5 key areas to consider when reviewing your approach to employee relations

## **5 Steps to Build Positive Employee Relations in Your Organization**

![How to build positive employee relations](//images.ctfassets.net/6g4s9n00xmsl/NBlFQCJhazxs94722Rtk6/df45e1daaf980c5387b544e7922af64e/How_to_build_positive_employee_relations.png)

### **1. Communication**

Communication is key to any relationship, and employee relations are no exception. When we communicate the company mission, vision, and strategy we give everyone the chance to get on board and cement our resolve to work towards a common goal. 

When we [communicate](https://www.peoplegoal.com/blog/workplace-communication-can-suffer-when-individuals) our successes and failures as well as current initiatives, we establish transparency and a [culture](https://www.peoplegoal.com/app-store/template/culture) when we don’t fear failure but continue to aspire for excellence. By communicating often, at a company, department, team, and manager level we open the door to a positive relationship with informed, knowledgeable, and engaged employees.

![employee relations 57%](//images.ctfassets.net/6g4s9n00xmsl/467FE7ZGWxBwLfNfDptfid/2c30e5329ed6cf27172080d33bff12ad/employee_relations_57-.png)

According to [research by the HR technologist](https://www.hrtechnologist.com/articles/employee-engagement/effective-communication-in-the-workplace-how-and-why/), 57% of employees report not being given clear directions and 69% of managers are not comfortable communicating with the employees in general. This is extremely concerning considering all the benefits strong communication in the workplace provides for your employee relations. 

### **2. Employee Voice**

Half of communication is listening, and if employees feel there is an uneven balance and their opinions can’t be heard the relationship will sour. **[Creating a culture](https://www.peoplegoal.com/blog/company-culture-and-human-resources)** where employees have a voice doesn’t mean conceding to every request. But creating such a [rapport](https://www.peoplegoal.com/app-store/template/company-culture-survey-18cbcb59-9320-4428-865d-1345b08a65ec) with employees does require the process to voice complaints and suggestions without fear of reprisal and a system to review and respond to such concerns - even if the answer is no.

### **[3. Recognition](https://www.peoplegoal.com/blog/employee-recognition-examples-from-peoplegoal)**

![employee relations RECOGNITON](//images.ctfassets.net/6g4s9n00xmsl/2IfyhWP6fegehKDLcgwQjM/5f9a96a20509734b93b4d2d73e3ef756/employee_relations_RECOGNITON.png)

While hard work may be a reward in itself, **[simple recognition](https://www.peoplegoal.com/blog/5-sample-letters-of-appreciation-for-employees)** can go a long way to building a positive relationship with employees. Recognition shows that we value the success of everyone. [Research](https://www.apollotechnical.com/employee-recognition-statistics/) has shown that [employee recognition](https://www.peoplegoal.com/blog/employee-recognition) was most important to 37% of employees.

![employee relations 37%](//images.ctfassets.net/6g4s9n00xmsl/6121ii4HwiW5p8CW35WskO/e593a7759d6c0b7acef37af4155d56ac/employee_relations_37-.png)

If you think it might prove difficult to create [effective recognition systems,](https://www.peoplegoal.com/blog/driving-employee-engagement-using-recognition-badges) consider an online system that allows for spontaneous recognition and tracking and even links to rewards programs. Enabling managers to have the resources and focus to recognize direct reports who excel at their role can motivate teams even when organization-wide systems may fall short.

### **[4. 360 Feedback](https://www.peoplegoal.com/guides/360-feedback-the-essential-guide)**

Closely linked to communication is feedback. F**[eedback](https://www.peoplegoal.com/blog/company-culture-and-human-resources)** is specific to what we’ve done well and what we can aspire to achieve. A positive **[360 feedback](https://www.peoplegoal.com/employee-performance-management/360-degree-feedback)** culture is an environment where employees actively seek out feedback because they realize it can be **[positive](https://www.peoplegoal.com/blog/positive-feedback-for-colleagues-examples-and-tips)** as well as **[constructive](https://www.peoplegoal.com/blog/6-principles-of-constructive-feedback)**.

Good feedback is also timely and gives your employees time to process and act on it. [360 feedback](https://www.peoplegoal.com/blog/360-performance-reviews) entails a bottom-up approach and gives your employees the ability to find their voice and suggest solutions you might not be able to identify alone.

Have a look at [PeopleGoals 360 feedback app](https://www.peoplegoal.com/app-store/template/360-feedback) and see how we can help you automate and simplify this process.

### **5. Reward smarter, not harder**

[Rewards](https://www.peoplegoal.com/blog/performance-based-rewards) don’t have to be explicitly linked to recognition or **[be of high monetary cost](https://www.peoplegoal.com/blog/5-sample-letters-of-appreciation-for-employees)**. Benefits, perks, or rewards that are offered to employees need to make sense of who they are. Read: don’t give out Starbucks gift cards to employees who don’t drink coffee. 

Consider systems that offer **[flexibility and multiple options](https://page.perkbox.com/uk-join-all?utm_source=google&utm_medium=cpc&utm_term=gg_1-perkbox.e&utm_campaign=Brd_(E)_Perkbox-Only&_bt=376416146303&_bk=perkbox&_bm=e&_bn=g&_bg=10690393794&gclid=EAIaIQobChMIlZi-7Iar5AIVCM13Ch0kMwnAEAAYASAAEgKLTfD_BwE)** for rewards. Crowdsourcing suggestions for rewards can also help everyone feel like they have a say in their workplace. Therefore, **[reward smarter](https://www.peoplegoal.com/blog/smarter-goals-setting)**, not [harder.](https://www.peoplegoal.com/blog/building-a-culture-that-rewards-hard-work)

![employee relations rewards](//images.ctfassets.net/6g4s9n00xmsl/3Bdub4VIloD7paRxVKiKB8/06bba7fb9e236a9b82e95a114eab47dc/employee_relations_rewards.png)

A [study](https://www.prweb.com/releases/2017/04/prweb14269589.htm) showed that ***88% of employees agree that it’s important that employers reward employees for great work.***

*Not only that, **a Gallup [study](https://www.gallup.com/workplace/236216/tomorrow-half-company-quitting-win-back.aspx) showed that a lack of recognition remains one of the most common reasons why employees leave an organization.***

## Employee Relations: Our final thoughts

Employee relations are a strategic issue that requires attention from leadership, Human Resources, and line managers. Ultimately, the better the relationship you can cultivate with employees, the more buy-in, engagement, and productivity you will get in return. 

For more information on cultivating employee relations, review the CPID factsheet **[here](https://www.peoplegoal.com/employee-performance-management/360-degree-feedback)**.

**Build any HR process on PeopleGoal.**

Get your free personalized demo from one of our team members today.

**EmailCompanyHow many employees in your company?Book your demo**


Employee relations is simple to define, but difficult to implement. Use these five steps to start building positive employee relations across your organization. 

Employee relations is simple to define but difficult to implement. Use these five steps to start building positive employee relations across your organization. 

Employee Relations: How to Surpass The Transactional 

A woman laughing while working on a tablet in a dark room.

What is employee relations

### Employee relations can be defined as an organization's efforts to create and maintain a positive relationship with its employees.

Through [research, Glassdoor](https://www.glassdoor.co.uk/employers/blog/category/employee-retention-benefits/) has found that organizations with a strong onboarding process improve new hire retention by 82 percent and productivity by over 70 percent. 

![employee onboarding - 70%](//images.ctfassets.net/6g4s9n00xmsl/1KIcxSTzjOnq3Wk237QtPd/2bf8cc403c29b2febbb906deeed8d260/employee_onboarding_-_70-.png)

This indicates the increasing need for a sufficient onboarding process, as a loss of an employee according to some [research can cost up to 6 to 9 months of that worker's salary](https://mnwi.usi.com/Resources/Resource-Library/Resource-Library-Article/ArtMID/666/ArticleID/782/Cost-of-employee-turnover#:~:text=The%20Society%20for%20Human%20Resource,in%20recruiting%20and%20training%20costs.). With statistics showing [42 million US employees left voluntarily in 2022,](https://info.workinstitute.com/hubfs/2020%20Retention%20Report/Work%20Institutes%202020%20Retention%20Report.pdf) the necessity of a strong onboarding process is becoming more apparent every year. 

## What is Employee Onboarding?

According to [SHRM](https://www.shrm.org/foundation/ourwork/initiatives/resources-from-past-initiatives/Documents/Onboarding%20New%20Employees.pdf), “onboarding is the process of helping new hires adjust to social and performance aspects of their new jobs quickly and smoothly.”

![employee onboarding - defnin](//images.ctfassets.net/6g4s9n00xmsl/4dHhhUEK07Wm732lFrudhe/f63131cbd2de8e6936b906aac55cb62e/employee_onboarding_-_defnin.png)

The [Onboarding process](https://www.peoplegoal.com/blog/onboarding-for-new-hires-how-to-make-it-a-success-story) is the incorporation of a new hire into the company. It allows them to be familiarized with [company culture](https://www.peoplegoal.com/app-store/template/culture) and [policies.](https://www.peoplegoal.com/resources/policies/code-of-conduct) This allows them to get a better understanding of their company and their role in it, making them effective and contributing members of their team. 

New employee onboarding programs should help new hires:

- Understand their roles and responsibilities
- Get comfortable in their new setting
- Meet their [teammates](https://www.peoplegoal.com/blog/10-ways-to-create-a-culture-of-teamwork-while-working-remotely)
- Learn company policies and protocols

Onboarding engages both managers and employees – it isn’t an isolated responsibility. Onboarding could last up to 3 months or a year depending on the circumstances.

## What is Employee Retention?

[Employee retention](https://www.peoplegoal.com/blog/how-to-improve-employee-retention) is defined as the practices, policies, and overall strategy designed to retain its best employees thus reducing the turnover. As previously mentioned [employee turnover](https://www.peoplegoal.com/blog/employee-turnover-how-to-calculate-it-and-retain-great-staff) is a costly business so its limitation is the main focus of most HR departments. 

![employee onboarding- definiton](//images.ctfassets.net/6g4s9n00xmsl/2DsZbcYQaT0kU2bslp7UCe/4bdb8784330de2d17e58d1c01e8ab704/employee_onboarding-_definiton.png)

By retaining the talent you have both acquired and produced as a company you enable these individuals to become a reliable and integral part of the company. This prevents the instability occurring attributable to replacing employees when these integral employees leave. 

The main two advantages of high employee retention are: 

1. No loss of investment. As you invest both time, money, and resources in training an employee to make them suited for your business.

2. Employees retained in the organization feel part of the overall vision and become better contributors in the long run.

## Why Does a Good Employee Onboarding Process Help With Retention?

![employee retention - 3](//images.ctfassets.net/6g4s9n00xmsl/14yAgd4m8gakoUZnmiVksG/4cec7dcb71505ffe662bf0da983ffe58/employee_retention_-_3.png)

### Optimize new hires

By having a [strong onboarding process](https://www.peoplegoal.com/blog/effective-employee-onboarding) you can enable staff to perform and feel [motivated](https://www.peoplegoal.com/blog/how-to-motivate-employees) from day one. By allowing them to give their best effort the new hired will feel integrated and relevant in the company, reducing the chances of them leaving. 

By allowing staff to understand the policies and culture early on they are more likely to fit in better with colleagues and [senior members](https://www.peoplegoal.com/glossary/senior-professional-in-human-resources-sphr) of staff due to a better understanding of how the comply works as well as their role within it.  

Staff understanding their role is particularly important as businesses in the United States and the United Kingdom [lose billions of dollars every year](http://www.marketwired.com/press-release/37-billion-us-and-uk-businesses-count-the-cost-of-employee-misunderstanding-870000.htm) because their new employees fail to understand their job descriptions. Companies can save time and money by spearheading effective [onboarding techniques](https://www.peoplegoal.com/blog/how-to-set-up-an-employee-onboarding-process) at the workplace, allowing their new hires to be optimized workers from the get-go.

![employee onboarding- loose](//images.ctfassets.net/6g4s9n00xmsl/1XKOIUGI0HqHlsmqXGb8sr/24f4e1e4b161f831d6d700acdbc15a72/employee_onboarding-_loose.png)

### New hires feel more comfortable

By making sure the period after the hiring process is as smooth as possible with sufficient training the employee will feel more supported and comfortable in their [new environment](https://www.peoplegoal.com/blog/practices-and-activities-to-promote-diversity-equity-and-inclusion-in-the-workplace). By making sure introductions to the rest of their teams and leadership is part of the onboarding process they will feel more integrated into their workplace. 

This also helps them to remain [engaged](https://www.peoplegoal.com/app-store/template/engagement-686c325f-8bd3-41e0-90c0-dc4aec8cba8e) which is a key driver in reducing [employee turnover.](https://www.peoplegoal.com/blog/employee-turnover-rate) As they understand whom their teams are and feel more comfortable within them strengthening their loyalty. 

### New hires feel appreciated

By ensuring your onboarding process is supportive your employees can see your [appreciation](https://www.peoplegoal.com/blog/employee-recognition-examples-from-peoplegoal) from them from day one. This provides positive opinions that they will take throughout their career - first impressions count! Make sure in your onboarding process you have ways to implement [positive feedback](https://www.peoplegoal.com/guides/360-feedback-the-essential-guide) that will both help your company and the employee by them [feeling recognized.](https://www.peoplegoal.com/blog/employee-recognition) 

## Top 4 Ways to Improve Your Employee Onboarding Process

![employee retention - 4](//images.ctfassets.net/6g4s9n00xmsl/t90w5aDH0701NXyLztx4Q/e25986bdc97def5f990318f3ded45520/employee_retention_-_4.png)

### 1. PeopleGoals Employee Onboarding App

[PeopleGoals employee onboarding](https://www.peoplegoal.com/app-store/template/employee-onboarding) process is designed to provide new employees with a great first impression of your company. It enables all the relevant people to be involved in a new hire's first few months. We provide an onboarding checklist that ensures every person apart of the process has all the up-to-date paperwork. This allows everyone to be prepared for a new hire's first day.

The Employee Onboarding app includes:

- HR documentation checks to make sure you've received signed contracts, benefits, and payroll details, and have provided the employee with the correct policies and handbooks they need.
- Line manager checkpoints for giving the employee the right information, introducing them to their team and setting up regular one-to-ones and check-ins.
- Administrator activities to provide new hires with office equipment, contact details and welcome packs.
- IT checks to set up new joiners with the right equipment, software and tools.

You're encouraged to customize this checklist further with company-specific policies, equipment, and teambuilding activities.

![great employee onboarding](//images.contentful.com/6g4s9n00xmsl/1RqlYbaf2Addh6vuJXaZWc/48e306339d705e3dd4f293117863034a/great_employee_onboarding.png)

### **Benefits**

- New hires are given all the tools and information they need to be successful
- The company provides a consistent new joiner experience
- Expectations and standards are set up correctly

Have a look at our onboarding app for managers and our [onboarding app](https://www.peoplegoal.com/app-store/template/onboarding) to see the other options we offer for this process. Still, looking for further explanation? Have a read of our support article on [How to create an employee onboarding process.](https://www.peoplegoal.com/support/article/how-to-create-an-employee-onboarding-process)

### 2. Complete all necessary tasks before the employees start date

By performing all the logical tasks before an employee's start date, you allow them to focus on the important things. These can be creating a [rapport](https://www.peoplegoal.com/blog/employee-wellbeing-how-to-promote-and-measure-it-in-2020) with their manager, meeting their teams, and getting to grips with the office.

### 3. Welcome plan on the first day

By having a set way you walk new employees, you have a consistent way of making them feel a part of the team. This can be something simple as a [welcome card](https://www.peoplegoal.com/blog/welcoming-a-new-employee) or a box of essentials for the office. 

If you have a larger office with set teams a great way is a mixer event or a [team lunch](https://www.peoplegoal.com/blog/employee-onboarding) where they can get to know each other on a personal level. This enables employees to make connections with their co-workers.

### 4. Use check-ins

An onboarding process shouldn't be until the first day but should extend until the employee feels confident. Use follow-ups in the form of [check-ins](https://www.peoplegoal.com/app-store/template/check-ins-577a6795-b431-48e7-ac60-e77643363682) with your new hire to really get to grips with where they are mentally in the workplace and where you can help them. 

Employees feeling lost and unsupported is a surefire way you lose them as an employee and eventually increase your turnover rate.

Have a look at our [check-in app](https://www.peoplegoal.com/app-store/template/check-ins-577a6795-b431-48e7-ac60-e77643363682) to see how you can automate and simplify this process online.

## Onboarding & Retention : Our final thoughts

[Onboarding](https://www.peoplegoal.com/blog/build-your-own-30-60-90-day-onboarding-process-template) is a key process in ensuring your new hires feel comfortable and supported in their new workplace. While being massively beneficial to them as they will better understand their role, the [company culture](https://www.peoplegoal.com/blog/company-culture-survey) and policies, and their teams but also for you as a company. This is through it greatly reducing employee turnover, saving you both time, resources, and money, and maintaining the stability of your business through employee retention.

Download your free [30/60/90 onboarding process template here](https://www.peoplegoal.com/blog/build-your-own-30-60-90-day-onboarding-process-template) .

Employee onboarding is a crucial stage in all employee's career cycles. It makes them feel appreciated and a part of a team as well as reducing employee turnover.

Employee onboarding is a crucial stage in all employee's career cycle. It also reduces employee turnover.

Why Great Employee Onboarding Leads to Employee Retention

Bad management styles to avoid when building an effective team.

7 manager characteristics to avoid

Employee onboarding is a crucial stage in all employees career cycle. It makes them feel appreciated and apart of a team as well as reducing employee turnover.

### What is employee onboarding?
Onboarding is the process of helping new hires adjust to social and performance aspects of their new jobs quickly and smoothly.

### What is employee retention? 
Employee retention is defined as the practices, policies, and overall strategy designed to retain its best employees thus reducing the turnover. 

From the blog

5 Amazing Templates for Every Performance Review

Employee Relations: How to Surpass The Transactional

Why Great Employee Onboarding Leads to Employee Retention

Topics

HR Management

Leadership

Employee Engagement

Company Culture

360 Feedback

PeopleGoal Updates

Performance Reviews

Performance Management

OKRs

SMART Goals

Remote Work

Product updates

Ready to see PeopleGoal in action?
Start your free trial today.

Company

Solutions

Product

Learn

Subscribe to our newsletter

From the blog

5 Amazing Templates for Every Performance Review

Employee Relations: How to Surpass The Transactional

Why Great Employee Onboarding Leads to Employee Retention

Topics

HR Management

Leadership

Employee Engagement

Company Culture

360 Feedback

PeopleGoal Updates

Performance Reviews

Performance Management

OKRs

SMART Goals

Remote Work

Product updates

Ready to see PeopleGoal in action?Start your free trial today.

Company

Solutions

Product

Learn

Subscribe to our newsletter

Ready to see PeopleGoal in action?
Start your free trial today.