PeopleGoal

360 Degree Feedback Software to Continuously Develop

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360 Degree Feedback Software to Continuously Develop

360 degree feedback software provides valuable insight to managers and employees and empowers continuous development of your workforce and growth of your business.

PeopleGoal is a 360° degree feedback platform that enables organizations to provide and receive anonymous or non-anonymous feedback across all levels of the business as well as external parties. You can request and give feedback on an organizational level, departmental, team or even individual stage.

360 degree feedback is one of the most important modules of performance management as it not only enables management to gain valuable insights into performance and potential of their workforce but it also provides real time ongoing understanding of each individual’s opportunities for development and learning.


Why use 360° degree feedback software?

360° degree feedback software is a powerful tool to improve employee performance. It enables your employees to continuously develop thanks to constructive feedback that allows them to uncover not only their strengths but also areas of improvement. It enables the staff to continuously track their growth in long term ensuring its alignment to the organizational objectives.

Employee feedback software reviews provide your employees with a chance to see themselves, their skills and behaviors from a different perspective and widen their perception of themselves. With the ability to measure employee satisfaction, this also provides companies with real time feedback on the employee experience.

Employees who receive ongoing feedback feel valued and are consequently more motivated and loyal to their businesses. In other words, regular feedback drives higher rates of employee engagement.


What are the benefits of using 360° degree software

benefits of 360 degree feedback software


How to implement 360° feedback process to your organization

When putting in place a 360° feedback process it is important to strategize well and prepare. You should ask yourself who is going to be involved in providing the employee feedback and how will you ensure that the insights from feedback are used effectively.

Considerations for team members and how you will measure employee engagement must come into the equation. The power of an employee feedback software tool is seen in its capacity to improve employee performance on a company-wide scale.

To start, you need to encourage your employees to provide feedback to their peers as well as management. In order to do so make sure to:

  1. Market your feedback process
  2. Provide guidance and training
  3. Take action
  4. Be the role model of what you want to see from your employees
  5. Encourage peer to peer feedback
  6. Address the discomfort
  7. Reinforce confidentiality

What questions should you ask in your feedback survey?

Organizational feedback questions

  1. Is there anything we should start doing to make the company a great organisation to work for?
  2. Is there anything we should stop doing to make the company a great organisation to work for?
  3. What shall we continue doing to make the company a organisation to work for?
  4. Is the mission and vision clearly communicated and aligned to your goals?
  5. How can we improve internal communication with employees?

Manager feedback questions

  1. What type of skills we should look for in new hires?
  2. What I should improve as a manager?
  3. What are my weaknesses as a manager?
  4. Did you feel stretched enough throughout the performance cycle?
  5. Do you feel rewarded for your contributions in the overall business agenda?

Employee feedback questions

  1. How do you think I performed in this task?
  2. How did you find my interactions with you and the rest of the team members?
  3. What I can do to improve the team performance?
  4. How I can improve my soft skills?
  5. What skills I should develop in order to progress my career?

How are major organizations approaching 360° feedback?

Most of the fortune 500 recognize the advantages of using 360 feedback software and moved from annual reviews to ongoing feedback and reviews process. Various companies use various ratings that match their processes and culture.

Increasingly, as teams move to remote work settings, there has been a rise in the implementation of employee engagement surveys. In particular, pulse surveys are being put towards employees to establish real time measurements of employee happiness. Since there are fewer opportunities for remote teams to easily share their thoughts, these employee engagement surveys provide a uniform and regular system to gather employee feedback.


What are the best online resources about 360° feedback?

  1. The Essential Guide to 360 Feedback - PeopleGoal
  2. 360 degree feedback - CIPD
  3. Employee feedback - officevibe

360° feedback best practices

  • Involve management and keep them accountable for the results
  • Keep it confidential to enhance constructive criticism
  • Create an action plan to follow up to keep the feedback going
  • Consider the personality of the person you are providing feedback to and adjust your tone based on that
  • Implement the stop, start, continue questions

By harnessing this employee feedback software tool and collecting insights on employee experience, it provides a company-wide scope of the factors that influence employee performance. Taking on the practices listed above will enable you to get the most from your feedback and provides the best indication of how you can improve employee experience.


Benefits of 360° degree feedback

According to Richard Lepsinger and Anntoinette D. Lucia 360 reviews help to;

  • Promote change across organization
  • Achieve business strategy
  • Promote individual and team performance
  • Improve Human Resources management
  • Develop leadership qualities
  • Manage employee performance and development
  • Create a safe environment where feedback is shared and accepted for personal and organizational growth

PeopleGoal 360° feedback builder


Using PeopleGoal as your 360° degree feedback software

The most important and valuable aspect of our employee feedback software is that it is flexible and customizable to your needs and processes in place in your organization so you can implement it quickly an easily. The typical implementation cycle is 1 to 4 weeks depending on your requirements and company size.

360 degree feedback Software - PeopleGoal

Account configuration and training

Our account managers will work closely with your HR team to configure your PeopleGoal account to your specific requirements. We will review your requirements and make recommendations to improve your existing process.

PeopleGoal integrates with BambooHR, Workday, MS Azure and ADP. We can utilize our integrations to import your employee data. Alternatively we can load the employee data in your account via Excel.

We will provide training to your HR function and employees. Our aim is to ensure that every user has a comprehensive understanding of our platform and its capability.

Implementing a 360° degree feedback processes

Creating your 360 degree feedback templates is quick and easy with PeopleGoal. You define which feedback questions you want to ask, and whether you require ratings and/or written responses for each question. Activate the option for anonymous feedback, as well as hidden feedback that's routed to the manager. Your templates can be customized at the department, team and even individual level to create completely unique forms that ask relevant and actionable feedback from your participants.

Requesting 360 degree feedback

Request feedback for yourself and your direct reports at any time with just two clicks. PeopleGoal facilitates both internal and external feedback, so you can gather responses not only from your colleagues but from clients, suppliers and external partners - without requiring them to have a PeopleGoal account.

Internal

External

Providing 360° degree feedback

Proactively providing feedback for your colleagues is just as easy with PeopleGoal, and you can even give self feedback to get a full 360 degree view of your performance.

Feedback reporting

We plot your feedback scores along a 9-box style grid to give leaders a broad picture of top performers and where improvements can be made. Managers can see all feedback for their direct reports, and admins have visibility of all feedback at all times. Employee feedback reports in PDF show you all feedback by provider, and per question asked. All feedback can also be exported to Excel for further analysis.

Go the extra mile - social recognition badges

A fantastic complement to written feedback is our suite of recognition badges. Give a quick thank you to teammates and colleagues who've gone above and beyond, and recognise them publicly on the Timeline. It's a great morale booster and an easy way to encourage a culture of appreciation in your team.


New to 360° degree feedback?

If you are interested in finding out more about 360-degree methodology and why it's worth investing in feedback software, find below our Essential Guide to 360° Feedback covering in detail its benefits, valuable tips for managers and employees as well as handy examples.

360 feedback guide

360° Feedback Popular Questions & Answer

What is an example of constructive feedback?

Constructive feedback is a type of feedback which is a supportive method of finding areas for improvement. It takes what may be seen as a negative and shows the employee how to make it into a positive. Examples of constructive feedback include:

‘I see that you have become demotivated in the recent months. Were there any reasons for this? It would be good to know so we can make your time here easier and get you back to your best.’

‘You didn’t quite make your sales projection for this quarter. Why do you think this was the case? Maybe we could have a look back at scaling back the number or work with you on client engagement skills.’

What are some examples of positive feedback?

‘Fantastic work on your last quarter. The report states that you have exceeded your targets by 10%. Your hard work here is valued. Keep it up!’

‘I can see you’ve worked really hard on your presentation. You have done thorough research and it is clear you have been working on your presentation skills outside of normal working hours. The hard work is really paying off.’

‘You came up with a really great idea during the team strategy meeting this morning. It was clear this idea was well researched, and you identified potential risks. It is likely we will talk to you again on this matter.’

What is the purpose of 360° feedback?

The main four reasons for implementing a 360° feedback process are:

  • Managing performance and development
  • Developing leadership qualities
  • Align individual, team and developmental performance to organizational goals
  • Continuously improve the existing review process

Are 360° reviews effective?

As with anything there are potential advantages and disadvantages with using 360° reviews as your review’s method. Here are the reasons you might want to use them:

  • Increase employee self-awareness
  • Identifies opportunities for development and improvement
  • Fosters a culture of openness
  • Identifies skills gap
  • Multiple sources of feedback

Potential drawbacks of 360° reviews include:

  • Level of transparency and anonymity
  • Negative focus
  • Limited respondents
  • Confounding biases

Why does feedback matter?

Through the use of employee feedback software tools, organizations have a greater chance of making informed changes to improve employee happiness and boost employee performance. Using performance reviews to attain employee feedback from all team members will inform companies of where they need to improve.

The employee experience of an organization is indupitably representative of a company, since it is the company culture that forms its very existence. Beyond this, through the customers feedback it is also possible to develop a front-end understanding of the company. Any feedback tool will enable organizations to better understand anyong giving their responses.

How do I give good 360° feedback?

There are a number of things to consider when providing your 360° feedback. The first step is to take your time over what your employee feedback software tool includes. The point of 360° feedback is to get a holistic and broad spectrum of potential improvement areas. It’s great to hear that they are your best mate in the office, but that’s not going to help them improve.

Think ahead about what your feedback will contain. Be respectful and don’t let any grudges take over your feedback. It may be difficult to sometimes overcome biases, but if they are without grounding or are unfair, try and to resist them.

Next, make sure to speak for yourself. This is your feedback, not your next-door neighbours. Make it relevant from your point of knowledge and experience. Focus on the questions- don’t go off on a tangent. And finally, be honest!

Are 360 reviews anonymous?

360° reviews are typically anonymous, though that is not to say always. It is highly encouraged that 360° reviews should be anonymized. To attain the most honest and constructive employee feedback, the individual must feel secure in giving their genuine opinions of the company.

How is employee engagement measured?

Determining the extent to which employees engage with their work can provide organizations with a greater appreciation of the employee experience. Taking into account employee happiness and satisfation through pulse surveys will enable you to increase employee performance.

Through the use of employee feedback software, companies can measure and track the success of their company-wide attempts to improve the employee experience.

What is a pulse survey?

A pulse survey is a form of engagement survey that is shorter, more frequent, happens on regular basis and measures the same item (e.g. satisfaction) over-time to identify trends and measure performance in your organization. A powerful and regularly updated feedback tool.

Pulse surveys reveal valuable real time indications of employee happiness and are beneficial for organizations who are trying to measure employee reactions to changes in processes and systems.

How can I improve employee performance?

By gathering employee feedback and using this information to measure employee satisfaction, happiness and other items, you can establish what the employee experience is like. Running performance reviews or any other employee survey will enable team members to reveal their opinions on what motivates or demotivates them at work.

Through the use of an employee feedback software tool, organizations can learn from their employee feedback and develop strategies that take these responses into account. It is near impossible to successfully improve employee performance without gathering insights into how the work life of employees is affected by the processes of an organization. Employee engagement surveys are mutually purposed to improve your understanding of the employee experience, whilst also looking to establish how to improve employee performance.

How can I get the most from employee feedback software?

Through using any feedback tool, you can attain a much greater understanding of how employees experience work. To get the most from them, you must fully commit to the use of this tool for the betterment of employee performance.

This means that when using the software, it is important to produce questions that will generate useful responses. Using further guidance from the PeopleGoal site, you can fully understand how to run employee engagement surveys that will set you up for success.

How do you motivate negative employees?

Despite all your efforts to engage employees, there will be certain individuals who are resistant or continue to disregard the changes you make. This is where the power of employee feedback software is exhibited, any individual will be presented with an opportunity to share what they dislike about their work. The feedback tool can enable you to better understand the issue.

From this information, leaders can then develop responses and actions that will motivate employees. Proposing solutions or advising employees on how they might deal with the issues presented. In any situation, there will be a correct way to improve employee motivation. It is simply a case of asking your workforce and going from whatever is fedback.

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