5x increase in the number of employees who set and track goals!

Sandvine Incorporated, based in Waterloo, Ontario, specializes in network intelligence and application control. Founded in 2001, it provides solutions for traffic management, internet censorship, security, and congestion management. Sandvine's products primarily serve Tier 1 and Tier 2 networks, including cable, DSL, and mobile. 

With over 500 global customers and 700+ employees, Sandvine's technology supports real-time analytics and policy enforcement, though its involvement in internet censorship in several countries has raised ethical concerns. The company was acquired by Francisco Partners in 2017.

Sandvine faced challenges in linking individual goals to department and corporate objectives, which was crucial for maintaining engagement within their fast-growing team. Their existing tool had several limitations:

• Rigid configuration – Customization options were limited.
• Difficult updates – Making changes to goals and tracking progress was cumbersome.
• Lack of visibility – Monitoring progress across different business units was inefficient.
• User experience concerns – Employees and administrators needed a more intuitive system.

To address these issues, Sandvine sought a solution that was flexible, easy to update, and provided seamless goal tracking across all levels of the organization.

Sandvine implemented PeopleGoal’s SMART Goals module, allowing them to:

• Customize goal attributes to align with company priorities.
• Track performance areas relevant to their unique culture.
• Ensure strategic alignment by enabling department leads to link team goals with corporate objectives.

Additionally, they integrated goal-setting into annual performance reviews, making discussions more meaningful and directly tied to individual contributions.