Enabling cumulative feedback questions allows you to create Business, Department, Team and Individual-level feedback questions to all be combined in one final feedback form. For example, create one Business feedback question, two Department questions and three Team questions. With cumulative feedback questions switched on, the final employee feedback form will contain all six questions.
If you disable this option and set both Business and Department-level feedback questions, the system will default to the lowest level of questions according to the company structure. In this case your employee would only see the Department-level feedback questions and would not see the Business questions. You can use this functionality to create a different feedback form for just one department or team. For example, your Sales team may want to gather completely different feedback than your other teams. You would create Team-level feedback questions for just the Sales team, and Business-level feedback questions for the rest of the organization.
To enable or disable this option, head to Configure > Account settings > Feedback settings and switch on/off 'Cumulative feedback questions'.
Customer Success Manager