To set an individual OKR, click Goals > New individual goal on the left-hand application menu.
OKRs (Objectives & Key Results) can be configured under Account Settings > Goal Settings. Administrators will switch on OKRs to apply to all levels of the organization. The OKRs methodology will ask employees to set an Objective and describe it, then set three Key Results for that objective. OKRs also include a target date. The three Key Results are broken down by their probability:
Customer Success Manager